Point-of-service
Improve the patient experience and increase revenue for healthcare providers by streamlining patient check-in, verifying insurance eligibility, and collecting patient payments upfront
Results delivered with Health iPASS
Health iPASS is a top-rated patient payment and patient engagement platform, with many satisfied customers. Will you be next?
Patients consistently chosen to leave a Card on file for residual balances with a 96% opt-in rate over 4+ years.
Check-in time went down from over 10 minutes to as little as 15 seconds.
Transform your point-of-service process
Health iPASS point-of-service solutions streamline the check-in process, improve patient engagement, and reduce the administrative burden on staff, resulting in increased efficiency and revenue.
In-clinic Check-in
Streamline patient check-in and payment collection with tabletop iPad kiosks. Confirm demographics, insurance, and contact information, and collect copays, prior balances, and out-of-pocket estimates. Patients can also authorize automatic residual balance charges with a single card swipe. Available for both iPad and Android tablets.
Chat
Send and receive SMS messages directly within Health iPASS. Patients can respond to messages, which appear as a chat stream inside the platform. This feature allows your team to communicate with patients in real-time, all tracked within Health iPASS, to provide a seamless patient experience.
Review of Benefits
Simplifies the insurance verification process for patients, helping them understand their costs based on the appointment type.
PSR Dashboard
Effortlessly manage patient check-ins and gain valuable operational and financial insights with Health iPASS’ location-specific dashboard, which displays prioritized information in a convenient “inbox” and allows for remote monitoring and reporting down to the PSR-level
Collect Payments & Secure a Card on File
Collect prior balances, copays, deposits, and out-of-pocket estimates, and securely authorize automatic payments for residual balances with a single card swipe.
Payment & Demographic Posting
Streamline your payment and demographic posting process by automatically posting all payments and demographic changes to your PM system with a high level of configurability, while ensuring clean data with the option to add review and audit steps.
Digital Receipts
Provide patients with detailed check-in/out receipts in real-time through automatic email delivery.
Digital In-clinic Forms
Send digital forms to patients via email or SMS for completion at the time of service from the Health iPASS dashboard with our In-clinic Digital Forms Management feature.
Client Testimonial
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Speak with one of our dedicated subject matter experts by filling out the form to the right or call (855) 484-4727.