Point-of-service
The easiest way for patients to
Improve the patient experience and increase revenue for healthcare providers by streamlining patient check-in, verifying insurance eligibility, and collecting patient payments upfront

Results delivered with Health iPASS
96%
Patients consistently chosen to leave a Card on file for residual balances with a 96% opt-in rate over 4+ years.
35%
35% year over year increase in patient payments.
15 Seconds
Check-in time went down from over 10 minutes to as little as 15 seconds.
Transform your point-of-service process
Health iPASS point-of-service solutions streamline the check-in process, improve patient engagement, and reduce the administrative burden on staff, resulting in increased efficiency and revenue.

In-clinic Check-in
Streamline patient check-in and payment collection with tabletop iPad kiosks. Confirm demographics, insurance, and contact information, and collect copays, prior balances, and out-of-pocket estimates. Patients can also authorize automatic residual balance charges with a single card swipe. Available for both iPad and Android tablets.

Chat
Send and receive SMS messages directly within Health iPASS. Patients can respond to messages, which appear as a chat stream inside the platform. This feature allows your team to communicate with patients in real-time, all tracked within Health iPASS, to provide a seamless patient experience.

Review of Benefits
Simplifies the insurance verification process for patients, helping them understand their costs based on the appointment type.

PSR Dashboard
Effortlessly manage patient check-ins and gain valuable operational and financial insights with Health iPASS’ location-specific dashboard, which displays prioritized information in a convenient “inbox” and allows for remote monitoring and reporting down to the PSR-level

Collect Payments & Secure a Card on File
Collect prior balances, copays, deposits, and out-of-pocket estimates, and securely authorize automatic payments for residual balances with a single card swipe.

Payment & Demographic Posting
Streamline your payment and demographic posting process by automatically posting all payments and demographic changes to your PM system with a high level of configurability, while ensuring clean data with the option to add review and audit steps.

Digital Receipts
Provide patients with detailed check-in/out receipts in real-time through automatic email delivery.

Digital In-clinic Forms
Send digital forms to patients via email or SMS for completion at the time of service from the Health iPASS dashboard with our In-clinic Digital Forms Management feature.
Client Testimonial
“Health iPASS stood out from the competition in the Athena marketplace by offering the truly highest level of Athenahealth integration. Through this integration, our practice has sped up patient wait times, reduced claim denials, and collected more patient dollars all without additional staff. We are very happy with the results we got with Health iPASS, especially in this tough hiring. landscape.”
Mujtaba Akhter, Curewell Care | PM System: Athena
Mujtaba Akhter, Curewell Care | PM System: Athena
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