Carrie Eller / Director of Operations

When patients check-in using the Express Mobile Check-in or the in-office kiosk, absolutely everything is done for your staff. The patients are asked to verify all demographics and upload photos of their insurance cards. The platform collects copays and past due balances, and offers multiple payment touchpoints. The cost communication and collection is super key feature for those front desk staffers who are uncomfortable asking for past due balances.

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