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Health iPASS

One of our sales associates will be contacting you shortly. Learn more about Health iPASS and how our solutions are used by medical practices around the country covering many different specialties by visiting our Blog and reading our Case Studies.

Health iPASS Blog Case Studies
CEW-1
NEC Case Study

Ebony Herron / Practice Advocacy Manager

Since implementing Health iPASS Advanced eBilling, we have seen an incredible boost to our staff and resource efficiency, especially regarding our staff who used to call on patients for outstanding bills. Rather than relying on outbound calls to patients to collect, which often go unanswered, we have seen a 56% increase in inbound call volume to our call center with patients paying their bills after receiving a text/email from Health iPASS. We are collecting significantly more patient-responsible dollars for a lot less. In fact, Health iPASS more than paid for their own yearly fee in the first month.

 

Steindler

Jeffrey Lawson / Assistant RCM Manager

We love the way Health iPASS Express Check-in speeds everything up while also communicating costs upfront to patients, thereby removing the cost conversation burden from our staff. eStatements and eBills have greatly reduced our paper and postage costs and being able to send good faith estimates on cost of care to patients via email is a huge plus. Best of all, the Health iPASS team has been very responsive, even working with us to create customized digital forms to address our particular practice needs.

MOS

Eva Burnside / Billing Manager

Since implementing Health iPASS Advanced eBIlling, our practice billing has improved significantly. Most patients make a payment soon after receiving the SMS or emailed link to pay, which saves us the cost and hassle of using collection agencies. It’s great to have such an effective collection method that also preserves our positive relationship with our patients. No one likes having their bill sent to a collection agency.

NEC Case Study

Ebony Herron / Practice Advocacy Manager

Since implementing Health iPASS Advanced eBilling, we have seen an incredible boost to our staff and resource efficiency, especially regarding our staff who used to call on patients for outstanding bills. Rather than relying on outbound calls to patients to collect, which often go unanswered, we have seen a 56% increase in inbound call volume to our call center with patients paying their bills after receiving a text/email from Health iPASS. We are collecting significantly more patient-responsible dollars for a lot less. In fact, Health iPASS more than paid for their own yearly fee in the first month.

 

Steindler

Jeffrey Lawson / Assistant RCM Manager

We love the way Health iPASS Express Check-in speeds everything up while also communicating costs upfront to patients, thereby removing the cost conversation burden from our staff. eStatements and eBills have greatly reduced our paper and postage costs and being able to send good faith estimates on cost of care to patients via email is a huge plus. Best of all, the Health iPASS team has been very responsive, even working with us to create customized digital forms to address our particular practice needs.

MOS

Eva Burnside / Billing Manager

Since implementing Health iPASS Advanced eBIlling, our practice billing has improved significantly. Most patients make a payment soon after receiving the SMS or emailed link to pay, which saves us the cost and hassle of using collection agencies. It’s great to have such an effective collection method that also preserves our positive relationship with our patients. No one likes having their bill sent to a collection agency.