Connect delivers comprehensive front-office transformation across every touchpoint of the patient journey. From pre-arrival engagement through post-visit payment collection, this all-in-one solution eliminates administrative bottlenecks, reduces manual data entry, and creates a seamless, login-free experience for patients and staff alike.
Essential eligibility verification for practices establishing automated insurance workflows.
$200 / provider
Ideal for: Practices reducing manual verification processes and improving claim accuracy
Connect spans the complete care experience with integrated digital workflows at every stage.
Prepare patients before they arrive with automated communication and data collection that reduces front-desk workload.
Accelerate cash flow with automated payment workflows that continue beyond the appointment.
Connect is part of the unified Health iPASS platform, eliminating the need for multiple point solutions:
Bidirectional PM/EMR Integration
Omni Channel Communications (SMS, Email, Phone)
Staff Control Center (Appt & Payment Manager)
Integrated Analytics Dashboards
Partner APIs with Developer Portal
Marketplace Partnerships
Built for Enterprise Scale: Supports multi-location environments, MSOs, and health systems with centralized scheduling management and consistent workflows across all sites.
Increase revenue capture at every touchpoint
Collect more before the appointment starts
Measure patient satisfaction improvements
Maximize staff productivity
Decrease phone volume by enabling self-service booking
Health iPASS offers individual products that integrate seamlessly with your existing systems or other Health iPASS bundles.
Available Products:
Accept payments at the point of care with Cloud Payments Devices. These deliver fast, secure, and flexible transaction processing, integrating directly with your Health iPASS payment workflows.
Add intelligent appointment management to any existing bundle. Enable patient self-scheduling, reduce no-shows with automated reminders, and give staff centralized control without replacing your current solution.
Give patients transparent cost visibility before and at check-in. The Cost Estimator calculates expected out-of-pocket costs based on real-time eligibility data, reducing billing surprises and increasing upfront payment collection.
Connect helps practices achieve comprehensive transformation across the entire patient lifecycle.
Connect spans the complete care experience with integrated digital workflows at every stage.
Ideal for:
Implementation timelines typically range from 30–120 days, depending on scope, number of locations, specialty complexity, and integration requirements. Many organizations begin seeing value within the first 30–90 days, with phased rollouts available to minimize disruption and accelerate time to value.
Yes. Health iPASS solutions are modular and configuration-driven, allowing features to be added, adjusted, or expanded over time without reimplementation. Most changes are handled through configuration rather than custom development, preserving system stability and scalability to meet your needs.
Health iPASS provides role-based training tailored to front desk staff, scheduling teams, revenue cycle teams, and administrators. Training includes live sessions, documentation, on site go-live support, and optional refresher training. Super Users can also be trained to manage workflows, forms, and configurations independently through Health iPASS’s admin settings.
Connect improves patient collections by engaging patients earlier in the access journey and reducing administrative friction. Real-time eligibility verification, accurate balance visibility, pre-service deposits, digital intake, and automated reminders help patients understand and resolve their financial responsibility before and at the time of service, reducing downstream billing and manual follow-up.
Health iPASS provides operational and financial visibility across scheduling, intake, and payment workflows. This includes dashboards for staff activity, form completion, payment readiness, and exceptions, along with automated daily data exports for intake forms, patient-reported outcomes, and surveys. Data can be structured for downstream analytics and reporting, including direct import into Microsoft SQL Server.
Yes. The standard contract length with Health iPASS is 3 years but can be adjusted based on the needs of a practice.
After go-live, organizations are supported by a dedicated Customer Success Manager, enterprise-grade technical support, defined SLAs, and structured escalation paths. Support includes ongoing optimization, performance monitoring, and workflow refinement – not just break/fix support.
Health iPASS works consultatively with each organization to assess workflows, specialties, and operational goals. Many clients begin with a focused deployment and expand over time. Your Health iPASS team will recommend the right bundle and roadmap to support both immediate needs and long-term growth.
Schedule a personalized demo to explore how our complete front-office solution can streamline operations, improve patient satisfaction, and accelerate your revenue cycle.
Speak with one of our dedicated subject matter experts by filling out the form or call (855) 484-4727.
