ACCELERATE - FRICTIONLESS PATIENT PAYMENTS
Maximize Revenue with Digital Payment Workflows
Accelerate drives financial performance across pre-visit, in-clinic, and post-visit payment touchpoints. This focused solution reduces bad debt, increases digital payment adoption, and accelerates cash flow through automated workflows and frictionless payment experiences that don’t require logins or complicated portals.
Financial
Accelerate
Cash Acceleration & Frictionless Collections
Financial-focused solution combining eligibility verification with comprehensive payment collection tools.
Starting At
$75/ provider
Ideal for: Practices reducing bad debt and accelerating cash flow through frictionless digital payment workflows
How Accelerate Works Across the Patient Journey
Accelerate creates multiple payment opportunities throughout the patient experience to maximize collections.
Pre-Visit Payment Capture
Collect payments before patients arrive to reduce outstanding balances and improve cash flow.
- Automated eligibility verification
- Real-time eligibility verification
- Pre-visit payment reminders for copays, past due balances, and deposits
- Automated billing notifications
- Cost estimation tools
In-Clinic Collections
Streamline point-of-service payments with flexible options that accommodate patient preferences.
- In-clinic payment collection
- Staff payment dashboard for tracking and management
- Payment processing via HiP Merchant Processing or gateway routing
- Flexible payment options including Apple Pay, Google Pay, FSA/HSA, and ACH
- Card on file and auto pay enrollment
Post-Visit Revenue Recovery
Continue collection efforts after the appointment with automated billing and payment reminders.
- Post-visit text and email to pay
- Online bill pay portal
- Bulk eBilling to collect on outstanding accounts receivable
- Automated payment with card on file
- Payment plans for larger balances
- Patient financing options
Platform Capabilities Included with Accelerate
Bidirectional PM/EMR Integration
Omni Channel Communications (SMS, Email, Phone)
Staff Control Center (Appt & Payment Manager)
Integrated Analytics Dashboards
Partner APIs with Developer Portal
Marketplace Partnerships
Built for Enterprise Scale: Supports multi-location environments, MSOs, and health systems with centralized scheduling management and consistent workflows across all sites.
Key Performance Indicators
Collections Yield
Increase overall revenue capture across all payment touchpoints
Pre-Service Collection Rate
Collect more before the appointments begin
Days to Collect (DSO)
Accelerate cash flow and reduce outstanding AR
Digital Payment Mix
Track adoption of modern payment methods
Available Add-ons
Enhance Accelerate with hardware and specialized tools:
Payment Processing
Accept payments at the point of care with PAX Cloud Payment Terminals (A80, A920 Pro), delivering fast, secure, and flexible transaction processing that integrates directly with your Health iPASS payment workflows.
Hardware
(Kiosks & Terminals)
Scheduling
Add intelligent appointment management to any existing bundle. Enable patient self-scheduling, reduce no-shows with automated reminders, and give staff centralized control without replacing your current solution.
Cost Estimator
Give patients transparent cost visibility before and at check-in. The Cost Estimator calculates expected out-of-pocket costs based on real-time eligibility data, reducing billing surprises and increasing upfront payment collection.
Who Benefits Most from Accelerate?
Accelerate helps practices maximize revenue capture and reduce outstanding balances.
Choose Accelerate if you need a focused solution that creates multiple digital payment touchpoints throughout the patient journey, making it frictionless for patients to pay while improving your financial performance.
Ideal for:
- Practices with significant outstanding AR and slow collection cycles
- Healthcare organizations seeking to reduce bad debt write-offs
- Clinics with low point-of-service collection rates
- Practices relying heavily on paper statements and manual follow-up
- Organizations wanting to increase digital payment adoption and reduce processing costs
- Multi-location practices and health systems requiring consistent payment workflows
- MSOs and specialty groups managing revenue cycle across multiple sites
- Organizations consolidating payment technology vendors
Frequently Asked Questions
How long does Accelerate implementation take?
Implementation timelines typically range from 30–120 days, depending on scope, number of locations, specialty complexity, and integration requirements. Many organizations begin seeing value within the first 30–90 days, with phased rollouts available to minimize disruption and accelerate time to value.
Does Accelerate integrate with my existing PM/EMR system?
Yes. Health iPASS integrates with many PM/EMRs using standards-based bidirectional FHIR APIs (native first approach), with optional HL7 v2 support when/where needed. The PM/EMR remains the system of record while Health iPASS enhances patient access, intake, scheduling, communication, and payment workflows.
Can I use my existing payment processor?
In many cases, yes. Health iPASS supports both native payment processing and the ability to retain existing merchant relationships, depending on workflow and technical requirements. During implementation, the Health iPASS team evaluates the best approach to minimize disruption while maximizing automation, reporting, and compliance.
What kind of training is provided for staff?
Health iPASS provides role-based training tailored to front desk staff, scheduling teams, revenue cycle teams, and administrators. Training includes live sessions, documentation, on site go-live support, and optional refresher training. Super Users can also be trained to manage workflows, forms, and configurations independently through Health iPASS’s admin settings.
How does Accelerate improve collection rates?
Accelerate improves collections by engaging patients earlier with real-time eligibility verification, accurate balance visibility, pre-service deposits, automated reminders, card-on-file workflows, and patient controlled autopay – reducing missed payments and manual follow-up. Patients may option into auto pay pre-service and automate their post visit billing experience without requiring any further action.
What payment methods do patients have access to?
Patients can make payments using credit and debit cards, HSA/FSA cards, contactless payments (Apple Pay, Google Pay), ACH, and patient financing options where enabled. Payments can be completed pre-visit, at check-in, in clinic, or post-visit through secure digital channels.
How does card on file work?
Cards are captured securely using PCI-compliant, tokenized storage with explicit patient authorization. Patients remain in control and can opt in or out at any time. Cards can be used for copays, balances, deposits, or automated payments based on organizational rules and patient consent.
What support is available after implementation?
After go-live, organizations are supported by a dedicated Customer Success Manager, enterprise-grade technical support, defined SLAs, and structured escalation paths. Support includes ongoing optimization, performance monitoring, and workflow refinement – not just break/fix support.
What if I'm not sure which bundle fits my practice?What if I'm not sure which bundle fits my practice?
Health iPASS works consultatively with each organization to assess workflows, specialties, and operational goals. Many clients begin with a focused deployment and expand over time. Your Health iPASS team will recommend the right bundle and roadmap to support both immediate needs and long-term growth.
Are You Ready To Boost Your Revenue With Accelerate?
Schedule a personalized demo to explore how Engage can eliminate front-desk bottlenecks, reduce check-in time, and ensure every patient arrives prepared for their appointment.
Speak with one of our dedicated subject matter experts by filling out the form to the right or call (855) 484-4727.