Patient Engagement Workflows Built To Modernize Your Existing PM/EHR Systems

Health iPASS helps healthcare organizations automate intake, eligibility verification, patient payments, reminders, and billing workflows through configurable workflows integrated directly into existing PM/EHR systems.

Full Suite

Connect

All-in-one patient engagement workflow automation

Starting At

$250 / provider

Deliver end-to-end front-office transformation. Digitize the complete patient experience from pre-arrival through post-visit with automated workflows that reduce administrative burden and accelerate payment collection.

Key Capabilities
  1. Digital Patient Intake & Check-In
  2. Automated Payments & Billing Workflows
  3. Appointment Reminders & Patient Messaging
Core KPIs
  1. Inbound Calls Reduction
  2. Patient Collections Yield
  3. Throughput per FTE

Intake

Engage

Patient Readiness &
Digital Intake

Starting At

$200 / provider

Improve patient readiness, accelerate intake, improve eligibility accuracy, and overall engagement. Ensure patients arrive prepared with completed forms and verified eligibility, enabling your staff to process check-ins quickly and accurately.

Key Capabilities
  1. Digital Forms & Eligibility Verification
  2. Appointment Reminders & Patient Messaging
  3. Self Serfice Check In (Mobile, Tablet, Kiosk)
Core KPIs
  1. Pre Registration Rate
  2. Call Volume Reduction
  3. No Show Rate

Financial

Accelerate

Frictionless Financial Engagement & Cash Acceleration

Starting At

$100/ provider

Drive financial performance and engagement across pre-visit, in-clinic, and post-visit payments. Reduce bad debt and increase digital payment adoption through multiple touchpoints across the patient journey.

Key Capabilities
  1. Automated Pre & Post Visit Payments & Billing Workflows
  2. Payment Plans, Card on File, Auto-Pay, Patient Financing
  3. In Clinic & Online Payments (Mobile, Tablet, Kiosk, Card Readers)
Core KPIs
  1. Patient Collections Yield
  2. Pre-Service Collection Rate
  3. Reduce outbound/inbound calls

AI

Scheduling

Self-Service
Scheduling

Starting At

$150 / provider

Empower patients to book appointments on their terms while giving staff centralized control over scheduling workflows, reducing no-shows, and maximizing slot utilization.

Key Capabilities
  1. Patient Self-Scheduling
  2. Staff Centralized Scheduling
  3. AI-Powered Scheduling Agents
Core KPIs
  1. Inbound Calls Reduction
  2. Schedule Utilization
  3. No Show Rate

Platform Capabilities Included with Every Bundle

Bidirectional PM/EMR Integration

Omni Channel Communications (SMS, Email, Phone)

Staff Control Center (Appt & Payment Manager)

Integrated Analytics Dashboards

Partner APIs with Developer Portal

Marketplace Partnerships

Built for Enterprise Scale: Supports multi-location environments, MSOs, and health systems with centralized scheduling management and consistent workflows across all sites.

One Platform. Multiple Solutions. Measurable Results.

Designed to Drive Clarity, Repeatability,and Scale.

From front-end process optimization to full patient experience transformation, Health iPASS patient engagement solutions offering modular bundles that work together or separately, aligning directly with your most critical KPIs.

Bundle Coverage Across the
Patient Journey

Health iPASS modular bundles deliver targeted functionality across pre-visit, in-clinic, and post-visit touchpoints, creating seamless workflows and giving your practice the freedom to simplify operations. These solutions accelerate cash flow, and improve the patient journey, benefiting both your practice and your patients.

Stand-Alone Products

Health iPASS offers individual products that integrate seamlessly with your existing systems or other Health iPASS bundles.

Available Products:

Healthcare Payment Processing Solutions

Accept payments at the point of care with Cloud Payments Devices. These deliver fast, secure, and flexible transaction processing, integrating directly with your Health iPASS payment workflows.

Hardware
(Kiosks & Terminals)

Extend self-service capabilities with freestanding kiosks, tabletop kiosks, and tablet support, giving patients a dedicated touchpoint for check-in, form completion, and payment collection in your waiting room.

Patient Self-Scheduling

Add intelligent appointment management to any existing bundle. Enable patient self-scheduling, reduce no-shows with automated reminders, and give staff centralized control without replacing your current solution.

Cost Estimator

Give patients transparent cost visibility before and at check-in. The Cost Estimator calculates expected out-of-pocket costs based on real-time eligibility data, reducing billing surprises and increasing upfront payment collection.

Trusted by Leading Healthcare Organizations

Health iPASS powers patient engagement for practices, from independent clinics to nationwide multi-location healthcare systems.

Why Choose Health iPASS Bundles?

Practices using Health iPASS see measurable improvements in operational efficiency and financial outcomes.

Inbound/Outbound Volume Reduction

Lower administrative burden on staff

Patient Collections Yield

Increase revenue capture at every touchpoint

No-Show Rate

Reduce missed appointments with automated reminders

Pre-Service Intake & Collection Rate

Track digital form & payment completion before appointments

Average Check-In Time

Decrease front-desk processing time

NPS/CSAT Scores

Measure patient satisfaction improvements

Frequently Asked Questions

Which patient engagement solutions bundle is right for my practice?
  • Choose Engage if your primary challenge is incomplete patient information, no-shows, or lengthy check-in processes that create front-desk bottlenecks.
  • Choose Accelerate if your practice struggles with outstanding balances, low pre-service collections, or inefficient payment workflows that impact cash flow.
  • Choose Connect if you need comprehensive transformation across the entire patient experience, from scheduling through final payment collection.
  • Choose Scheduling if high call volumes for appointment booking and no-show rates are limiting your provider utilization and creating staff burnout.

Our team will assess your current workflows, identify optimization opportunities, and recommend the right solution for your operational and financial goals. We’ll help you understand which patient engagement solutions bundle delivers the best ROI based on your specific challenges.

Ready to Transform Your Practice Operations?

Learn why the best-run practices run on Health iPASS.

See Health iPASS in action. Schedule a personalized demo to explore bundle features, discuss your specific workflow challenges, and discover how other practices in your specialty are achieving results.

Speak with one of our dedicated subject matter experts by filling out the form or call (855) 484-4727.