HOW WE HELP - POINT OF SERVICE

Streamline Check-In with Point of Service Hardware

Enhance the patient experience and streamline front desk operations with integrated point-of-service hardware that simplifies check-in, verifies insurance in real time, and collects payments upfront, all while working seamlessly with your PM/EMR system.

Integrated Hardware Solutions For Your Front Desk Operations

Eliminate friction points with point-of-service hardware that accelerates workflows and improves the patient experience from the moment they arrive.

 

Our integrated hardware solutions streamline every aspect of in-clinic operations. From digital check-in kiosks that reduce wait times to secure payment terminals that collect payments at the point of care, Health iPASS provides the tools your practice needs to maximize efficiency, increase revenue collection, and deliver the modern, frictionless experience patients expect.

Complete Hardware Options for Every Practice Setting

Health iPASS offers flexible point-of-service hardware that adapts to your clinic layout and workflow preferences. Each hardware option supports different workflows and practice configurations. Select based on your space constraints, patient volume, and desired level of self-service adoption.

Explore our hardware solutions below.

Virtual Kiosk

Software-only solution, no hardware required, accessible from any device

Included in: Connect, Engage, and Accelerate

Enable patients to complete check-in from any device without dedicated hardware. Virtual Kiosk provides a secure, mobile-responsive check-in experience accessible on smartphones, tablets, and computers, allowing patients to confirm their demographics, verify insurance, and complete forms before or upon arrival.

Benefits:

Tablet Support

Portable iPad or Android devices for staff-managed or patient self-service

Available as: Add-on

Deploy Health iPASS on iPad or Android tablets for staff-assisted or patient self-service check-in. Tablet solutions offer portability and flexibility, allowing front desk staff to manage check-in workflows from any location within the clinic or enabling patients to complete intake independently in the waiting room.

Benefits:

Tabletop Kiosk

Secure tablet mount for permanent check-in station at front desk

Available as: Add-on

Secure tablets in professional tabletop stands for dedicated check-in stations. Tabletop kiosks combine the convenience of self-service with a permanent, professional presence at your front desk or waiting area, providing patients with an intuitive touch interface to complete demographic updates, verify insurance, and complete digital forms.

Benefits:

Free-Standing Kiosk

Full-height floor unit for maximum visibility and complete self-service

Available as: Add-on

Deploy full-height, floor-standing kiosks for maximum visibility and accessibility in high-traffic areas. Free-standing kiosks provide a prominent self-service option that guides patients through the entire check-in process, from demographic confirmation to payment collection, reducing front-desk workload and accelerating patient flow.

Benefits:

PAX Cloud Payment Terminals (A80, A920 Pro)

Dedicated payment devices with EMV, contactless, and mobile wallet support

Available as: Add-on

Process secure payments with cloud-connected PAX terminals that integrate directly with Health iPASS. These purpose-built payment devices accept EMV chip cards, contactless payments, Apple Pay, Google Pay, and traditional magnetic stripe cards, while maintaining PCI compliance and providing receipt printing capability.

Benefits:

Seamless Integration with Your PM/EMR System

Health iPASS point-of-service hardware connects directly to your existing PM/EMR system via bidirectional integration. Patient demographic updates, insurance verification results, form completions, and payment transactions synchronize automatically, eliminating duplicate data entry and ensuring your staff always works with current information. Hardware deployment requires no changes to your existing workflows or system configuration.

Measurable Impact on Practice Performance

Our customers report significant reductions in check-in time, increases in upfront payment collection, and dramatic improvements in staff productivity.

15

Seconds

Average check-in time reduced from over 10 minutes to as little as 15 seconds with Health iPASS kiosks and automated workflows.

96%

Card on File
Opt-In Rate

Patients consistently choose to securely store payment information for future balances, with a 96% opt-in rate sustained over four years.

35%

Increase in
Patient Payments

Practices experienced 35% year-over-year growth in patient payment collection after implementing Health iPASS point-of-service solutions.

Point of Service Enhances Features Across Health iPASS Product Bundles

Point-of-service (POS) features are included in our Connect, Engage, and Accelerate bundles. While you can choose the package that best suits your practice’s needs, hardware is available as an add-on to any bundle, allowing you to add components as your requirements change.

Full Suite

Connect

Full Front-End Transformation

Starting At

$200 / provider

Full Front-End Transformation

Features:

Ideal for: Practices seeking comprehensive digital transformation with core check-in and payment hardware capabilities.

Intake

Engage

Patient Readiness & Digital Intake

Starting At

$150 / provider

Patient Readiness and Digital Intake

Features:

Ideal for: Practices focused on digital intake and pre-arrival preparation with essential point of service tools.

Financial

Accelerate

Cash Acceleration & Frictionless Collections

Starting At

$75/ provider

Cash Acceleration and Frictionless Collections

Features:

Ideal for: Practices prioritizing payment collection and revenue cycle optimization.

Our Clients Love Health iPASS

“Health iPASS has single handedly improved my patient collections by 32% in three months. We used to struggle with patient A/R, but now we are collecting more money, faster, and for a lot less cost.”

Orthopedic Center of Palm Beach County

Transform Front Desk Operations with Point of Service Hardware

Accelerate Patient Flow

Self-service kiosks and streamlined payment terminals reduce check-in bottlenecks, moving patients from arrival to the exam room faster and reducing waiting room congestion.

Increase Revenue Collection

Point-of-service payment collection captures copays, past-due balances, and estimated out-of-pocket costs before patients leave, improving cash flow and reducing accounts receivable aging.

Reduce Administrative Burden

Automated check-in workflows eliminate manual data entry, insurance card scanning, and demographic verification, freeing front desk staff to focus on patient support and complex inquiries.

Improve Data Accuracy

Patient-entered information reduces transcription errors and ensures demographic and insurance data remain current, decreasing claim denials and billing complications.

Enhance Patient Experience

Modern, intuitive hardware demonstrates your practice's commitment to convenience and efficiency and meets patient expectations for digital-first healthcare experiences.

Maintain Payment Security

PCI-compliant payment terminals and encrypted data transmission protect sensitive patient financial information while maintaining regulatory compliance.

Upgrade Your Point of Service Experience

See how Health iPASS point of service hardware accelerates check-in, increases payment collection, and transforms your front desk operations. Our team will help you select the right hardware configuration for your practice layout and workflow requirements.