Power up your patient communication with Health iPASS using our two-way patient chat feature via SMS. Send patients important non-clinical messages and they can respond for faster and easier patient interactions.
Patient to Provider Two-Way Texting
- No apps to download for you or your patients
- No patient login required
- No passwords to remember
HiP Chat Benefits
Trusted by great practices
Health iPASS has been a game changer for our practice. Never before has collecting from patients been so simple and effective. Our staff loves the way Health iPASS saves time and simplifies tasks that used to be a burden. Not only that, but our patients love checking in and paying through Health iPASS.
Health iPASS is ahead of the technology game. They understand that healthcare providers are in a zero-sum game due to insurance companies raising out-of-pocket costs for patients that ultimately are never paid. If insurance isn’t paying, and patient isn’t paying before they walk out, how can we guarantee that we will receive this revenue for services we provided? Health iPASS prevents this finger-pointing game and provides a straight-forward process that patients really appreciate.
When patients check-in using the Express Mobile Check-in or the in-office kiosk, absolutely everything is done for your staff. The patients are asked to verify all demographics and upload photos of their insurance cards. The platform collects copays and past due balances, and offers multiple payment touchpoints. The cost communication and collection is super key feature for those front desk staffers who are uncomfortable asking for past due balances.