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Health iPASS and POS Professional Office Services Team Up to Help Medical Practices Collect Patient Balances

Health iPASS News Releases

Partnership Combines Strength of POS Integrated Patient Communications Experience with Health iPASS Patient Revenue Cycle Solution Designed to Help Medical Practices Improve Operating Income, Lower Cost to Collect, and Increase Patient Retention

Chicago, IL, April 9, 2019— Health iPASS,
a payments company helping healthcare providers collect patient responsibility,
announced they are teaming up with Professional Office Services, Inc. (POS) to
help medical practices across the country improve
revenue cycle performance
, lower the cost to collect,
and improve the patient experience. The partnership provides medical practices
with a full suite of services addressing the patient revenue cycle and combines
Health iPASS software to collect patient responsibility up-front with POS
Statement Processing and Online Bill Pay Services.

Health iPASS streamlines the patient experience
from appointment to payment. The innovative patient payment revenue cycle
solution includes:

  • Smart
    appointment reminders
  • Pre-arrival
    check-in and prior balance payment capabilities
  • A
    kiosk-based check-in/check-out solution at the point-of-service
  • The
    ability to capture a patient’s card-on-file
  • Automated
    eStatements to help practices collect from patients sooner and reduce bad debt
  • Seamless
    integration with many Practice Management system workflows

Working with POS to provide print services,
digital messaging and patient payment services, Health iPASS will provide a
full suite of solutions to help medical practices address the growing burden of
patient payment responsibility.

“We have always respected POS’s ability to
fundamentally improve and sustain effective patient communication initiatives
within medical practices and the trusted advisory services they provide to
improve overall practice performance,” commented Rajesh Voddiraju, CEO and
Founder of Health iPASS. “Through our partnership, Health iPASS now has the
opportunity to introduce POS customers to our patient revenue cycle solution
that so many other medical practices have implemented and are immediately
realizing outstanding improvements in patient revenue collections and the
ability to lower the cost to collect
. We are excited to
become a trusted patient revenue cycle solution provider to POS and their customers
and encouraged by the potential for our combined patient revenue collection and
statement services to reduce accounts receivable (A/R) balances and improve
practice cash flow and operating income.”

“For nearly 50 years, POS has offered
industry-leading patient communications solutions to help healthcare practices
remain strong and viable during the ever-changing healthcare landscape,” said
Matt Bigler, POS Senior Vice President of Sales. Health iPASS is just one more
example of the type of partnerships that our practices are looking for when it
comes to improving practice engagement and practice A/R. We remain extremely
optimistic that this partnership will accelerate targeted patient communication
solutions with revenue cycle technology to help practices and patients carry
through on patients’ financial responsibility.”

Visit the Health iPASS
and POS
websites to find out more about their revenue cycle and patient communication

Health iPASS

Health iPASS is redefining the patient
revenue cycle
by improving the healthcare consumer experience from
appointment to payment. The solution has enabled double digit increases in
operating income for providers in a true pay-for-performance approach. Health
iPASS helps providers promote price transparency, build
, and increase their operating income by
simplifying the check-in process and streamlining both time-of-service and
residual balance patient payments through an innovative, multi-channel software
solution. Our patient friendly system supports 850+ payers, 90+ practice
management systems and is payment processor-agnostic. Many providers have
realized 90-95% patient net collection rates, slashed denials by over 50%, and
have significantly reduced cost and time to collect.

Contact: John Trader, Director of Marketing
Phone: 410-491-5354

About Professional Office Services,

POS is a privately-owned healthcare
communication company founded in 1970. POS has five production facilities in
Iowa, Minnesota, Pittsburgh, Florida and Utah. POS Regional Territory Managers
span the United States partnering with more than 30,000 medical practices.
Products and services include Print. Patient Payment Services. Digital Messaging. Patient

Contact: Travis Heimbuch,
Corporate Director of Marketing
Phone: 319.277.6777