White Papers


We keep in close contact with both our clients in the field and the latest news and research on patient revenue cycle in healthcare. By keeping our finger on the pulse of patient payments, we offer white papers as a resource for you to link the value of implementing a solution like Health iPASS to the goal of providing outstanding service and optimizing patient net collections.

increasing patient retention through patient revenue cycle solutions
Download Now

The Positive Link Between Increasing Empowerment and Improving Patient Retention

Does empowering patients with the revenue cycle tools they need to make smarter decisions about their care mean they will be loyal to your practice? Studies say so.

At a time when satisfaction scores can be the tipping point to determine which medical practices achieve success (or realize failure), understanding how to build and sustain empowerment is critical to building trust, staying competitive, and retaining patients.

Download this practical guide to understanding the importance of implementing modern patient revenue cycle tools as part of a broader strategy to ensure patients remain loyal to your practice.

Here’s a preview of some of the best practices you can find in the white paper:

  • Secure upfront payment assurance by leveraging technology
  • Simplify appointment scheduling and patient communications 
  • Rethink the patient experience: offer convenience and price transparency for patient responsible payments
  • Create accountability among staff

 

 


 

 

HIP white paper
Download Now

Top 10 Best Practices to Accelerate Patient Payments

Patient payments are now the fastest growing segment of  medical practice revenue (in 2017, they rose by 11%!) pushing many providers to seek modern revenue cycle tools that help improve the patient experience from appointment to payments. 


Here’s a preview of some of the best practices you can find in the white paper:

  • Secure upfront payment assurance by leveraging technology
  • Simplify appointment scheduling and patient communications 
  • Rethink the patient experience: offer convenience and price transparency for patient responsible payments
  • Create accountability among staff