The patient enters your office, and all seems well. However, when you pull up their account, you see the patient has a large prior balance with several uncollected copays going back for months. Now it’s up to you to break the news of the large balance to the patient and get your practice paid. What do you do, hotshot? DUN DUN DUN!!!
Collecting from patients doesn’t have to be scary! In fact, it can be downright easy. Health iPASS is an end-to-end patient intake, check-in, and payment solution, but our bread and butter is getting those patient dollars, in a way they actually enjoy. We offer multiple payment options for patients, starting with our Express Mobile Check-in, where patients can even opt-in to leave a card on file for automatic, secure payment of residual balances. When combined with our clear cost estimates, patients know what they owe and have multiple payment options, increasing the likelihood they will pay on time and in-full.
Why the Halloween flair? Health iPASS will be at the American Academy of Orthopedic Executives (AAOE) National Conference October 29-November 1. If you’d like to find out how your practice can collect more patient dollars for less, even in today’s difficult hiring environment, visit Amanda Comer & Joe Bush at AAOE in Dallas, booth # 417. We might even have some candy for you if you are missing out on that Trick or Treating.
Better yet, if you can, sit in on our Learning Loft presentation presented by Vincent Hudson of TMI Sports Medicine in Arlington, TX along with our own Joe Bush entitled, “Three Steps You Can Take Now to Guarantee Patient Payments.” It promises to be an informative presentation with instantly actionable steps to collect more, starting right now!
We hope to see you at Booth #417 in just a few days! If you can’t make it, be sure to visit our website to schedule a demo of our patient intake, check-in, and payment solution.